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URN etd-0205113-153404 Statistics This thesis had been viewed 2127 times. Download 1233 times. Author Chun-Wei Ho Author's Email Address No Public. Department Information Management Year 2012 Semester 1 Degree Master Type of Document Master's Thesis Language zh-TW.Big5 Chinese Page Count 109 Title The Impact of Adopting Electronic Commerce on Business Performance for Traders Keyword E-Commerce Service Innovation Trade Services Trade Services Service Innovation E-Commerce Abstract Buyers and sellers quickly in the environment of the Internet transactions trading, traders cross-border transactions through e-commerce provide customers with services related to trading activities, in recent years Taiwan enterprises is extremely fast growing international, effective use of information technology and management benefits significantly, traders in the trend of e-commerce environment this study to traders to import e-commerce as a research topic to explore e-commerce services innovation, business performance, to assist traders to trade and service innovation.In this research, we define the contents of trade services provided by trading companies according to literatures and international trading practice. We adopt the four-dimensional model of service innovation built by Hertog and Bilderbeek (1999) and the result of questionnaire survey to advance a model of trade service innovation for trading companies. Advisor Committee Shu-Chiung Lin - advisor
Files Date of Defense 2013-01-10 Date of Submission 2013-02-05