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The defense date of the thesis is 2014-02-12
The current date is 2019-04-24
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URN etd-0212114-160430 Statistics This thesis had been viewed 941 times. Download 0 times. Author Wei-Ting Chien Author's Email Address No Public. Department Information Management Year 2013 Semester 1 Degree Master Type of Document Master's Thesis Language zh-TW.Big5 Chinese Page Count 53 Title Investigating the Continuance Intention of the Implemented ERP System: A Case of T Company Keyword Enterprise Resource Planning Information Systems the Extension of Post Acceptance Model the Extension of Post Acceptance Model Information Systems Enterprise Resource Planning Abstract Enterprise resource planning (ERP) system has been more and more popular in these years, and therefore, how to measure the success of the information system has also been an important issue in recent studies of information systems management.
In this thesis research, we conducted an empirical study on the factors affecting the continuance intention (CI) of the ERP system’s users with information quality, system quality, service quality, confirmation, perceived usefulness and satisfaction in the extension of post acceptance model (E-PAM). We adopted partial least squares to analyze our research model in order to explore the impact between the various dimensions.
Finally we proposed that, with the improvement of the information quality, system quality and service quality, users’ satisfaction with the system will be relatively improved. They are willing to continue using the ERP system to accomplish their jobs.
Advisor Committee Huei-Huang Chen - advisor
Shih-Chih Chen - co-chair
Shu-Chiung Lin - co-chair
Files Date of Defense 2014-01-17 Date of Submission 2014-02-12