||Broadly speaking, international trade is part of commerce, but as for e-commerce and the use of computer and electronic communications in trading industries, this part in Taiwan is lagging behind, compared to other parts. If we want to launch the “International Trade Facilitation” plan, the e-trading and integrations of this part have been the most important work. Due to the rise of information technology (IT), information technology can dismiss the limitations of time and space, and the advancement of information technology overwrote the development of human economic history; the influences are escalated continual. If the trading and logistics industries want to launce the development of e-trading and e-commerce, undoubtedly they must use information technology. The handle of information technology has already been one of the critical factors to promote the competitiveness among the industry. Furthermore, with the prevailing trend of development in free trade environment and simplification in trading procedures, the use of information technology in e-trading will enhance our overall trade competitiveness and enable us to be a crucial global logistic center.
This research combines four dimensions of factors from the research of “Environment”, “Organization”, “Competitive Strategy”, and “Property of system supply” and use Technology Acceptance Model (TAM) as a basis theory to construct the research model and research hypothesis. We take trading and logistics industries in Taipei as sampling frame of potential respondents, and mail questionnaires to them to precede research as empirical study in order to probe the critical success factors (CSFs) of the use of information technology in e-trading among trading and logistics industry, and the relations between factors. The results of this research can be the guide for the relevant trading industries in the introducing of new information technology in the future.
In this research, we found that there are some critical success factors of the trading and logistics industries with the use of information technology:
1. The factors, ”environment uncertainty and transition”, “competitive pressure”, “IT infrastructure”, “organization properties”, “differentiation”, and “IT provider reputation and support” are positively correlated to “perceived usefulness”.
2. The factors, “partner establish and hold”, “organization properties”, “differentiation”, and “differentiation” factors are positively correlated to “perceived ease of use”.
3. The “intention to use”, the industries process e-trading by the use of relevant information technologies is positively correlated to “perceived usefulness” and “perceived ease of use”; “perceived ease of use” is positively correlated to “perceived usefulness”.