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URN etd-0711106-164447 Statistics This thesis had been viewed 3075 times. Download 2697 times. Author Chia-Lien Hsu Author's Email Address No Public. Department Management Business Administration Year 2005 Semester 2 Degree Master Type of Document Master's Thesis Language zh-TW.Big5 Chinese Page Count 115 Title THE IMPACTS OF SUPPLY CHAIN RELATIONSHIP QUALITY ON SC QUALITY AND SC RESPONSIVENESS Keyword Supply Chain Relationship Quality SC Responsiveness SC Quality SC Quality SC Responsiveness Supply Chain Relationship Quality Abstract In today’s environment, due to the competition and the shift of competitive paradigm, the firms realized the importance of the collaborative relationships among the firms. In addition to the development of supply chain management among the manufacturers and the suppliers, the nature of supply chain is transferring from competition into cooperation and the level of interdependence is highlighting. The firms require SC quality and SC Responsiveness with the suppliers to improve the competitive advantages and respond the dynamics in the market.
The two most important SC performance indictors related to the SC relationship quality in this study were as follows: one is how the supplier response the demand of the manufacturer quickly to satisfy the changes of the world distribution channels for the brand firms; the other is the product quality produced by the supplier. Therefore, the main idea in this paper is discussing the impact of SCRQ on SC Quality (SCQ) and SC Responsiveness (SCR). This study identified the definitions and the measurement indicators of SC relationship quality, SC quality, and SC responsiveness, and then discussed the relationships among them. According to this study, it could provide the basis of establishing the SC relationship and improving quick response and product quality to improve the management performance and create the competitive advantage.
The research population in this study is manufacturing companies in Taiwan, and this study is tested with data gathered from a sample of purchasing persons in manufacturing firms and conducted by using a mail questionnaire. The empirical data are analyzed with Structural Equation Modeling (SEM). SPSS 12.0 for Windows and AMOS 5.0 are used to perform Measurement Model Analysis and Structural Equation Modeling Analysis (SEM).
The empirical result suggests that SCRQ has a positive and direct impact on SC Quality and SC Responsiveness. If the two parties can keep the relationship quality well, the supplier will provide good SC Quality to the buyer and quickly respond the needs of the buyer.
Advisor Committee Kun-Huang Yeh - advisor
Chu-Ching Wang - co-chair
Wen-Kuei Liang - co-chair
Files Date of Defense 2006-06-14 Date of Submission 2006-07-11