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The defense date of the thesis is 2009-07-31
The current date is 2019-05-19
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URN etd-0730109-152244 Statistics This thesis had been viewed 2282 times. Download 10 times. Author Sheng-Min Hu Author's Email Address No Public. Department Management Business Administration Year 2008 Semester 2 Degree Master Type of Document Master's Thesis Language Chinese&English Page Count 140 Title THE IMPACT OF CRITICAL SUCCESS FACTORS FOR ISO 27001 CERTIFICATION ON PERFORMANCE Keyword Information security ISO 27001 Performance Balanced Scorecard Critical factors Critical factors Balanced Scorecard Performance ISO 27001 Information security Abstract In recent years, the internet has led to an increase in computer-dependent; enterprises are facing the competition from the globalization of electronic and information technology; in other words, the development of e-strategy and security policy needed to be conducted for reducing the security threats. So, the adoption of ISO 27001 is a hot topic in recent days. Therefore, this study focuses on identifying the critical success factors for implementing ISMS for enterprises and examining the impact of the critical success factors on performance.
In this study, we collect a total of 70 enterprises with adoption of ISO 27001 certification as valid samples to do statistical research. The results show that the adoption of ISO 27001 has a significant positive impact on performance, and the management dimension has the most influence of these four dimensions. But, external environment is relatively the smaller one. Also, enterprises with the implementation of ISO 27001 all have a positive impact on the BSC four perspectives of performance; it implies that the implementation of ISO 27001 has benefits on performance of the enterprise. Specifically, dimensions of critical factors all have positive impact on customers perspective. Secondly, management, technology dimensions have positive impact on financial perspective. Thirdly, management, technology and staff dimensions have positive impact on internal process perspective. Eventually, dimensions of critical factors all have positive impact on innovation and learning perspective.
Advisor Committee Hsien-Che Lee - advisor
Files Date of Defense 2009-07-24 Date of Submission 2009-07-31