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The defense date of the thesis is 2015-08-14
The current date is 2019-02-18
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URN etd-0814115-153641 Statistics This thesis had been viewed 758 times. Download 0 times. Author Ying-Ju Chen Author's Email Address No Public. Department Management Business Administration Year 2014 Semester 2 Degree Master Type of Document Master's Thesis Language zh-TW.Big5 Chinese Page Count 67 Title THE RELATIONSHIPS AMONG WORK VALUES, JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND TURNOVER INTENTION: A CASE STUDY IN BANKING Keyword Banking Organizational Commitment Job Satisfaction Work Values Turnover Intention Turnover Intention Work Values Job Satisfaction Organizational Commitment Banking Abstract Since the government has been actively promoting financial liberalization and internationalization in recent years, the competition among banks becomes fiercer and fiercer. Further, there has been substantially increased demand for manpower in banking due to the numerous financial products. It is an essential issue for managers to reduce the turnover rate and increase employees’ intention to stay. Therefore, this research study will investigate the relationship among bank employees’ work values, job satisfaction, organization commitment and turnover intention so as to propose some suggestions for human resource managers as reference.
The research method of this study was through questionnaire survey in which the participants were bank employees. Among the 250 questionnaires, there were 208 valid questionnaires that were statistically analyzed by SPSS20.0 and AMOS 20.0. The main findings are as follows. (1) Work values have no significant positive impact on organization commitment; (2) Work values have no significant negative impact on turnover intention; (3) Work values have a significant positive impact on job satisfaction; (4) Job satisfaction has a significant positive impact on organizational commitment; (5)Job satisfaction has no significant negative impact on turnover intention; (6)Organization commitment has a significant negative impact on turnover intention.
Advisor Committee Chi-Chuan Wu - advisor
Fur-Hsing Wen - co-chair
Pi-chuan Sun - co-chair
Files Date of Defense 2015-06-17 Date of Submission 2015-08-14