||In recent years, the issue of performance management has drawn more and more organization managers’ attention, such as product quality, development process of internal project and manpower utilization. Further, managers expect to improve internal management effectively by means of reducing costs, avoiding redundant efforts and enhancing product quality successfully.
Normally, there are various authentic tools or software to enhance the competitive strength among participants. For instance, Enterprise Resource Planning (ERP), Balance Scored Card (BSC), ISO9001/9002/9003 and Capability Maturity Model Integration (CMMI), etc. are all broadly applied in the industry.
In this paper, we apply the methodology of Practical Software and System Measurement (PSM) to develop an original evaluation model to measure the efficiency of the achievement of Organization Objectives, in which the performance indicators of management analysis based on integration of BSC and CMMI are proposed. Meanwhile, we also adopt the Grey Relational Analysis to verify the correlations among the dimensions of performance indicators, which make the whole systems as explicit as possible.
In brief, according to the result of research, the Grey Relational Analysis enable to support the correlation analysis effectively among indicators. Furthermore, the evaluation model helps organization managers to control the quality and avoid subjective judges for the development of new project in the future. It also assists the authority of organization to manage the entire circumstances and optimize the performance of internal management accurately.