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The defense date of the thesis is 2013-08-27
The current date is 2019-03-24
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URN etd-0827113-032027 Statistics This thesis had been viewed 1441 times. Download 4 times. Author Chia-Chi Hung Author's Email Address No Public. Department Management Business Administration Year 2012 Semester 2 Degree Master Type of Document Master's Thesis Language Chinese&English Page Count 290 Title THE MEDIATING ROLE OF HUMAN CAPITAL AND EMPLOYEES’ ATTITUDES BETWEEN HIGH PERFORMANCE WORK SYSTEMS AND PERFORMANCE—MANAGERIAL AND EMPLOYEE’S PERSPECTIVES Keyword job performance organizational citizenship behavior high-performance work system organizational performance organizational performance high-performance work system organizational citizenship behavior job performance Abstract In recent years, accounting business industry is in an intense competitive state.Performance is the key for business sustaining, which including both organizational performance and individual performance, and both task performance and organizational citizenship behavior. Although high performance work system is recognized as an important policy and practice for high performance, the perceived level of implementation may be different for management and employee. To know the effect of high performance system, it is important to know the mechanism which transfer the practices of high performance system into organizational or individual performance. This study aims to examine how to human capital and employees’attitudes mediating the relationship between high performance work system and performance from managerial and individual perspectives.
This study is collecting data from the managers and employees in Accounting
Firms. One hundred and nine managerial questionnaires and 428 employees’ questionnaires were collected, and 4 employees’ questionnaire were excluded due to incomplete responding. Totally, the effective respondents includes 109 manager and 424 employees. This study conducts the relevant statistic analysis, such as descriptive statistics, reliability analysis and validity analysis, CFA, and SEM, etc.
The findings of this study show that (1) empowerment mediates the relationship
between high performance work system(perspectives of two level) and organizational citizenship behavior; (2) affective commitment mediates the relationship between high performance work system(perspectives of two level) and organizational citizenship behavior (3) job satisfaction mediates the relationship between high performance work system(managerial perspectives) and organizational citizenship behavior (4) empowerment and affective commitment mediate the relationship between high performance work system(individual perspectives) and job performance (5)The perceptions of managers on high performance work system are different from employees’. Finally, this study’s final goal is want to let organizations know that the relationship between high performance work system and performance, and the importance of two level of perspectives on high performance work system.
Advisor Committee Pi-Chuan Sun - advisor
Kun-Huang Yeh - co-chair
Pi-Chu Wu - co-chair
Files Date of Defense 2013-05-23 Date of Submission 2013-08-27