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Title page for etd-0910114-231902


URN etd-0910114-231902 Statistics This thesis had been viewed 1558 times. Download 333 times.
Author Yi-Hung Chen
Author's Email Address No Public.
Department Engineering Management, College of Engineering
Year 2013 Semester 2
Degree Master Type of Document Master's Thesis
Language zh-TW.Big5 Chinese Page Count 74
Title A STUDY OF QUALITY FACTORS ON DISPLAY PRODUCTS DEVELOPMENT
Keyword
  • QFD
  • Display
  • KANO model
  • KANO model
  • Display
  • QFD
  • Abstract Taiwanese electronics industry had been the leaders as the low cost OEM ( original equipment manufacturing) suppliers which the product specifications are provided by the customers. Nevertheless, this position has been replaced by the Chinese makers. Taiwan electronics industry has to upgrade their product portfolio and to strengthen their brand recognition as own brand name (OBN) producers. The OBN producers need to design and market a product with attributes that customers like. The Kano model is a useful model for integrating the Voice of the Customer into the subsequent processes of product development such as Quality Function Deployment (QFD). This paper presents a preliminary study of important factors for launching a new display by using the Kano model and QFD. In the Kano model, customers’ preferences are obtained by using a prescribed form to know whether or not a given product attribute is a Must-be, Attractive, One-dimensional, Indifferent, or Reverse attribute for a given product. After Results showed Attractive attributes are Size of screen, Illumination, and Cable connection. One-dimensional attributes are Quality of lens, System integration, Expandable storage, and Internet connection. Furthermore, the multiple Quality Function Deployment (QFD) was applied in product R&D processes in order to meet the demand of different sector customers. Lastly, It is also hoped that this research pattern is beneficial to the development of other electronic devices.
    Advisor Committee
  • Shih-Tang Lin - advisor
  • Tsai-Lung Weng - advisor
  • Files indicate access worldwide
    Date of Defense 2014-07-25 Date of Submission 2014-09-11


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