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URN etd-0914117-172459 Statistics This thesis had been viewed 255 times. Download 0 times. Author Jui-wen Hu Author's Email Address No Public. Department Industrial Design Year 2016 Semester 2 Degree Master Type of Document Master's Thesis Language zh-TW.Big5 Chinese Page Count 151 Title A Study on the Application of Participatory Design for Medical Pictogram Design Keyword Pictogram Participatory design Medical center Medical center Participatory design Pictogram Abstract The Taiwanese society is gradually facing the problems associated with an aging population. The current family structure has increased the percentage of foreign caregivers. In addition, the rise of international tourism has also increased the number of foreign tourists visiting Taiwan each year. However, when the elderly and foreigners seek medical assistance, wayfinding efficiency may be affected due to poor understanding of text signage. Moreover, according to survey findings, the medical centers of Taipei City all lack pictogram signs; there are only one to three types of text signage. The purpose of this study is to design a set of medical pictogram system for hospital departments at Taiwanese medical centers.
Participatory design methods were used to recruit participants with backgrounds in design, medicine, and other professional backgrounds in design co-creating, in turn exploring the application of this design method to pictogram design. Designers can more directly communicate with users and more quickly acquire interdisciplinary professional knowledge, correctly transmitting medical information and clarifying the general public’s blind spots about specialty pictograms and correcting erroneous understanding. In the participation process, each participant has equal status. Results of observation showed that participants with different backgrounds have their own role orientations. The study recommends that participants with design backgrounds should be the main targets of design execution; the professional knowledge and recommendations from participants with other backgrounds can help provide pictogram design proposals that are close to real life without losing aesthetic value. Moreover, future execution of design should include elderly and foreign participants to elevate the overall preference and recognition of the pictograms.
Additionally, the initial design proposals were modified through a two-stage pictogram evaluation. Preference evaluation found that subjects of different backgrounds differed in their preference of pictograms. Those with design backgrounds stressed the aesthetics and simplicity , while those with medical backgrounds stressed the truthfulness and rationality. Recognition evaluation found that age and nationality showed significant differences in pictogram recognition. The elderly had lower observation and association ability to the pictograms, while recognition of the pictogram by foreigners was weaker than that of Taiwanese youth due to cultural and specialty name differences. It is recommended that before pictogram design and evaluation, future studies should confirm design styles to prevent unclear differences in pictogram identification. Finally, the study repeatedly modified the pictograms after evaluation, proposing a complete set of medical pictogram designs. It is hoped that in the future, pictograms can be applied in the healthcare environment, and that this study will serve as a reference for the design of medical pictograms and the application of participatory design.
Advisor Committee Chia-hua Lin - advisor
Li-chieh Chen - co-chair
Shiuan-ruei Yang - co-chair
Files Date of Defense 2017-07-04 Date of Submission 2017-09-15